:root{--ink:#1d3029;--muted:#66776f;--line:#d9e1d5;--paper:#f3f5ee;--green:#c8ec97;font-family:Arial,sans-serif;color:var(--ink);background:var(--paper)}*{box-sizing:border-box}[hidden]{display:none!important}body{margin:0}header{display:flex;align-items:center;gap:26px;padding:26px 4vw;border-bottom:1px solid var(--line)}.brand{font-weight:800;font-size:25px;letter-spacing:-1px;color:inherit;text-decoration:none}.brand span{font-size:12px;letter-spacing:2px;font-weight:400}.private,.eyebrow{font-size:10px;font-weight:600;letter-spacing:1.7px}.private{margin-left:auto;color:var(--muted)}main{max-width:1480px;padding:45px 4vw;margin:auto}h1{font-size:clamp(38px,4vw,58px);font-weight:400;letter-spacing:-2px;line-height:1.06;margin:18px 0 28px}h1 em{font-family:Georgia,serif;font-weight:400}h2{font:32px/1.2 Georgia,serif;margin:8px 0 14px}h3{font-size:15px;margin:0 0 14px}p{line-height:1.6}.note{font-size:12px;color:var(--muted)}.eyebrow{color:var(--muted)}button{border:0;border-radius:4px;background:var(--ink);color:white;padding:14px 20px;font:600 13px Arial;cursor:pointer}button:disabled{opacity:.5}input{display:block;margin:9px 0 20px;padding:13px 12px;font:15px Arial;width:100%;border:1px solid #a9b9ad;border-radius:3px;color:var(--ink);background:white}label{font-size:13px;font-weight:600}button:focus-visible,input:focus-visible,a:focus-visible,summary:focus-visible{outline:3px solid #54872d;outline-offset:3px}.login{max-width:440px;margin:25px auto 50px}.login form{padding-top:15px}.login button{width:100%;background:var(--green);color:var(--ink)}.heading{display:flex;justify-content:space-between;align-items:end;gap:25px}.heading .note{margin-bottom:32px}.stats{display:grid;grid-template-columns:repeat(3,1fr);gap:15px;margin-bottom:30px}.stats article{padding:22px;background:#fff;border:1px solid var(--line)}.stats span{display:block;font-size:12px;color:var(--muted)}.stats strong{display:block;font-size:30px;font-weight:400;margin-top:12px}.workspace{display:grid;grid-template-columns:275px minmax(0,1fr);gap:22px}aside{min-width:0}.calls{display:grid;gap:9px}.call-card{display:block;text-align:left;color:var(--ink);background:white;border:1px solid var(--line);padding:17px;width:100%}.call-card[aria-pressed=true]{background:#e6f1d9;border-color:#5b813c}.call-card strong{display:block;font-size:14px}.call-card span{display:block;font-size:11px;font-weight:400;color:var(--muted);margin-top:9px;line-height:1.5}.detail{padding:28px;background:white;border:1px solid var(--line);min-height:420px;overflow-wrap:anywhere}.detail-heading{display:flex;gap:15px;justify-content:space-between;align-items:start;border-bottom:1px solid var(--line);margin-bottom:25px}.badge{font-size:10px;padding:8px 10px;background:#eef3e6;white-space:nowrap;margin-top:6px}.detail-grid{display:grid;grid-template-columns:minmax(0,1.3fr) minmax(0,1fr);gap:30px}.transcript,.events{list-style:none;padding:0;margin:0}.transcript li{padding:14px 16px;margin:12px 0;background:#f4f6f0;border-radius:4px}.transcript li.agent{background:#eaf2df}.transcript b{font-size:11px}.transcript p{font-size:14px;margin:8px 0 0;white-space:pre-wrap}.transcript small{color:var(--muted);font-size:10px}.events li{padding:12px 0;border-bottom:1px solid var(--line);font-size:12px;line-height:1.6}.events p{color:var(--muted);white-space:pre-wrap}dl{font-size:13px;margin:10px 0 30px}dt{color:var(--muted);font-size:11px;text-transform:capitalize;margin-top:12px}dd{margin:5px 0}.actions-heading{border-top:1px solid var(--line);padding-top:22px}details{font-size:12px;line-height:1.6;margin-top:25px}summary{cursor:pointer}.warning,#message{background:#fff3da;padding:14px;font-size:13px;border:1px solid #e3cb97}footer{font-size:11px;color:var(--muted);padding:25px 4vw;border-top:1px solid var(--line)}@media(max-width:1000px){.detail-grid{grid-template-columns:1fr}.workspace{grid-template-columns:230px minmax(0,1fr)}}@media(max-width:680px){header{padding:22px 20px;gap:12px}.private{display:none}header button{margin-left:auto;font-size:11px;padding:10px}main{padding:25px 18px}.workspace{grid-template-columns:1fr}.stats{gap:8px}.stats article{padding:16px 12px}.stats strong{font-size:23px}.heading{display:block}.detail{padding:22px 18px}.calls{max-height:260px;overflow:auto}.detail-heading{display:block}.badge{display:inline-block;margin-bottom:20px}.login{margin-top:20px}}

.panel-tools{display:flex;justify-content:space-between;align-items:center;gap:20px;margin-bottom:22px}.danger{display:block;color:#914439;background:transparent;border:1px solid #cfa69f;padding:10px 12px;font-size:11px}.detail-heading .danger{margin:12px 0 20px}